An overview of data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

The party responsible for processing data on this website is:
 

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email or message via our contact form making this request is sufficient. The data processed before we receive your request may still be legally processed.

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment. Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line beginning with "https://" and the lock icon in your browser line is visible. In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice or using our contact form if you have further questions on the topic of personal data.

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

We have appointed a data protection officer for our company.
Rainer Faldey
Data protection officer GDDcert. EU
Certified data protection officer EU GDPR
DSB Rainer Faldey
Im Handwerkerhof 1
54338 Schweich
Telephone: 06502-6019061
Email: rainer.faldey@datenschutz-trier.com

Use of the open source web analysis software Matomo (formerly Piwik)

On our websites, data is collected and stored using the open source software Matomo (www.matomo.org, formerly Piwik), based on our legitimate interest in the statistical analysis of user behavior for range measurement and optimization purposes pursuant to Art. 6 paragraph 1, letter f of GDPR. Anonymous usage profiles can be created and evaluated from this data for the same purpose.

If you access individual pages of our websites, we store the following data with Matomo:

• 3 bytes of the IP address of your calling system
• the address of the accessed website
• the address of the website from which you, the user, reached the accessed website (referrer)
• the address of the subpages that are accessed from the access website
• the time spent on the website
• the screen resolution of the device you used to access the website
• the length of time it took you to fully communicate with our server and how long it took our server to respond

We deliberately do not use cookies when using Matomo. The data collected using Matomo technology (including your anonymized IP address) is processed on our own servers in Germany and is never passed on or sold to third parties. Due to the anonymization, the information generated by Matomo cannot be used to personally identify you as a visitor to our website.

Matomo is a web analysis software by the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.

Revocation of data storage by Matomo (formerly Piwik)

If you do not agree with the storage and analysis of this data from your visit, then you can object to the storage and use at any time:

Click here to adjust your consent to the storage and use of the data

In that case, a so-called opt-out cookie will be placed in your browser, with the result that Matomo will not collect any session data. Please note that the complete deletion of your cookies will result in the opt-out cookie also being deleted and you may have to reactivate it.

We also collect data on our websites using cookies and tracking pixels.

If you come to our website through an ad from Google Ads or Microsoft Advertising, we will show you a Consent Banner. With your full or partial consent in our Consent Banner, you agree that we may collect data with the use of cookies, among other methods. In doing so, we operate cross-domain tracking. This means that your settings apply to all our websites www.jam-software.com and www.jam-software.de including subdomains.

Click here to adjust your consent to the use of cookies

Cookies are small text files that are placed on your computer and stored by your browser. Cookies do not cause any damage to your computer and do not contain viruses. They rather serve to make our website more user-friendly, effective and secure.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

We divide the cookies we use on our website into three categories: 1. Technically-Necessary Cookies, 2. Cookies for our Statistics and 3. Cookies for Marketing.

1. Technically-Necessary Cookies

Most of the cookies we use are so-called "session cookies", which are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognize your browser on your next visit.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. the shopping cart function) are stored on the basis of Art. 6 paragraph 1, letter f of GDPR. As a website operator, we have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services.

2. Cookies for our Statistics

We reserve the right to use statistics cookies to aggregate anonymously collected interactions, for example to better track downloads of demo or full versions of our products.

We also deliberately and entirely refrain from using Google Analytics.

3. Cookies for Marketing

We use marketing cookies solely for search engine advertisements. These are only used if you have come to our website via an advertisement placed on Google or Bing. If you come to our websites via organic search with a search engine or via a direct link call (for example, via social media), these cookies are not set.

Google Ads

Our website uses cookies for Google Ads for so-called conversion tracking and the remarketing function. These are only used if you have previously clicked on an ad placed by us on Google. Google is thereby instructed by us to anonymize your IP addresses.

If the user visits certain pages of our websites, Google and we can recognize that the user clicked on an ad and was redirected to that page. This only works as long as the respective cookie has not yet expired. The information obtained using the conversion cookies is used to track ad performance. We do not receive any information with which users can be personally identified. The cookies set for Google Ads lose their validity after different periods of time. The respective cookie durations can be viewed in the cookie list in this privacy policy.

The remarketing function makes it possible to link the advertising target groups created with Google Ads Remarketing with the cross-device functions of Google Ads. In this way, interest-based, personal advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. your cell phone) can also be displayed on another of your end devices (e.g. your tablet or PC). If you have given your consent, Google will link your web and app browsing history with your Google account for this purpose. In this way, the same personal advertising messages can be displayed on each end device on which you log in with your Google account.

Google Ads is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Further information and the data protection provisions can be found in Google's data protection declaration at: https://www.google.com/policies/technologies/ads/.

In addition, you can permanently object to cross-device remarketing by deactivating personal advertising in your Google account - follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 paragraph 1, letter f of GDPR).

Bing Ads

Our websites use Bing UET tags (Bing Universal Event Tracking). These are only used if you have previously clicked on an ad placed by us on Bing. It is a code that, in conjunction with a cookie, stores some non-personal data about the use of the website.

Bing UET tags are a service of Microsoft Corporation (One Microsoft Way Redmond, WA 98052-6399, USA). For more information about Bing's analytics services, please visit the Bing Ads website: https://help.bingads.microsoft.com/#apex/3/de/53056/2.

For more information about Microsoft's and Bing's privacy practices, please see Microsoft's privacy policy.

Users of this website can disable Bing's use of cookies following this link: https://account.microsoft.com/privacy/ad-settings.

Technically-Necessary Cookies

Name: PHPSESSID

Vendor: jam-software (First-Party)

Purpose: Makes sure the session cache works right (e.g. shopping cart configurations).

Lifetime: Visit duration

Type: HTTP

Name: jam_consent

Vendor: jam-software (First-Party)

Purpose: Saves the user's consent status on the current domain.

Lifetime: In case of full consent 2 years, in case of partial or full negation 1 week

Type: HTTP

Name: jam_consent_opt_1

Vendor: jam-software (First-Party)

Purpose: Saves the user's consent status on the current domain.

Lifetime: In case of full consent 2 years, in case of partial or full negation 1 week

Type: HTTP

Name: jam_consent_opt_2

Vendor: jam-software (First-Party)

Purpose: Saves the user's consent status on the current domain.

Lifetime: In case of full consent 2 years, in case of partial or full negation 1 week

Type: HTTP

Name: MATOMOSESSID (optional)

Vendor: matomo.jam-software (First-Party)

Purpose: Is only used when the user decided to opt-out from the Matomo tracking in our privacy policy.

Lifetime: Visit duration

Type: HTTP

Name: matomo_ignore (optional)

Vendor: matomo.jam-software (First-Party)

Purpose: Is only used when the user decided to opt-out from the Matomo tracking in our privacy policy.

Lifetime: 30 years

Type: HTTP

Name: displayLastschrift

Vendor: jam-software (First-Party)

Purpose: Display of the preselected payment method in the online shop.

Lifetime: Visit duration

Type: HTTP

Name: displayKreditkarte Mastercard

Vendor: jam-software (First-Party)

Purpose: Display of the preselected payment method in the online shop.

Lifetime: Visit duration

Type: HTTP

Name: displayKreditkarte Visa

Vendor: jam-software (First-Party)

Purpose: Display of the preselected payment method in the online shop.

Lifetime: Visit duration

Type: HTTP

Name: displayfaxorderinvoice

Vendor: jam-software (First-Party)

Purpose: Display of the preselected payment method in the online shop.

Lifetime: Visit duration

Type: HTTP

Name: SESSID (ID)

Vendor: jam-software (First-Party)

Purpose: Information exchange between our website, our store and our knowledgebase to recognize a user. This serves to track whether someone came to us via a Google Ads ad and was set gclid or msclkid.

Lifetime: 3 weeks

Type: HTTP

Marketing

Name: _gcl_au

Vendor: jam-software (First-Party)

Purpose: Contains a randomly generated user ID and used to track whether a visitor came to our website via a search engine ad. The goal is to serve Google Ads ads and Bing Ads ads that are relevant and engaging to the individual user, making them more valuable to publishers and third-party advertisers.

Lifetime: 3 months

Type: HTTP

Name: test_cookie

Vendor: doubleclick.net (Third-Party)

Purpose: Set when downloading a trial version of our products and is used to track whether someone came through a Google Ads ad. Also set on a test basis to verify, without identifying features, that the user's browser allows cookies to be set.

Lifetime: 1 hour

Type: HTTP

Name: CONSENT

Vendor: google.com (Third-Party)

Purpose: Saves the user's Google consent status.

Lifetime: 2 years

Type: HTTP

Name: NID

Vendor: google.com (Third-Party)

Purpose: Enables personalized auto-completion in Google search when users enter search terms. These cookies expire 6 months after last use.

Lifetime: 6 months

Type: HTTP

Name: _gcl_aw

Vendor: jam-software (First-Party)

Purpose: Contains information about which Google Ads ad was clicked, so that successes achieved, such as orders or contact requests, can be assigned to the ad.

Lifetime: 3 months

Type: HTTP

Name: _uetsid

Vendor: jam-software (First-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 day

Type: HTTP

Name: _uetvid

Vendor: jam-software (First-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 3 weeks

Type: HTTP

Name: _clck

Vendor: jam-software (First-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: _clsk

Vendor: jam-software (First-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 day

Type: HTTP

Name: MUID

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: MUID

Vendor: clarity.ms (Third-Party)

Purpose: Widely used by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID in many Microsoft domains.

Lifetime: 1 year

Type: HTTP

Name: SM

Vendor: c.clarity.ms (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: Visit duration

Type: HTTP

Name: ANONCHK

Vendor: c.clarity.ms (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: Less than 1 hour

Type: HTTP

Name: SLID

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: MUD

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: USRLCC

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: SRCHD

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: SRCHUID

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: SRCHUSR

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: RwBf

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

Name: SRCHHPGUSR

Vendor: bing.com (Third-Party)

Purpose: Is set when downloading a product trial version to check if the user came from a Bing ad.

Lifetime: 1 year

Type: HTTP

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

These data will not be combined with data from other sources. We would like to point out that you can deactivate the transmission of the aforementioned information in the privacy and security settings of your browser ("Do Not Track").

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration. To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration. We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Collection of usage data in our applications 

Data is collected and stored in our applications using a self-developed component. This is done on the basis of our legitimate interest in the statistical analysis of user behavior to improve our applications in accordance with Art. 6 para. 1 lit. f GDPR. Anonymized clusters can be created and evaluated from this data for the same purpose.

When you use our software, we collect the following data:

• Anonymized, unique identification number
• Product used including edition and version
• Number of licenses within the license key used
• Calendar year of the first purchase of this license
• Assignment of private or business customer
• Assignment of direct customer or customer of a reseller
• Assignment system as part of a corporate network
• Assignment of the system to a Windows server or client
• Assignment of system location and time zone
• Frequency of use of the application in general and individual functions in particular
• Service life of the application in general and individual functions in particular

The data collected (including your anonymized unique identification number) is processed on our own servers in Germany and is never passed on or sold to third parties.

The information we store cannot be used to personally identify you as a customer of JAM Software or user of our software due to anonymization.

We store the information we collect for a maximum of two years so that we can use it for evaluation purposes. At the end of the two years, we automatically remove the collected data from our systems.

Ensuring anonymity in the collection of usage data

In order to ensure maximum anonymity when collecting usage data, the anonymization procedure is implemented as follows:

When using our applications, we check whether the software instance has already been assigned a unique identification number ("Unique ID").

If this is not the case, the application collects the above-mentioned context information with the help of a data comparison in our customer base using the license key and then generates a Unique ID. This data retrieval only takes place once when a new Unique ID is created.

The unique ID is then securely transmitted to our system together with the usage data and a time stamp and processed there.

All data is strictly anonymized in order to protect the privacy of users. This information is used exclusively to analyze and improve the user experience and does not allow any conclusions to be drawn about an individual person, but only about clusters.

Revocation of the collection and storage of usage data

You have the right to object to the storage and analysis of your usage data, even if the data collected cannot be traced back to you as a person due to anonymization.

If you do not agree to the storage and analysis of this data, you can object to its storage and use at any time in the settings of our applications.

In order to continuously improve our applications, we ask users for feedback via feedback modules within our applications.

After performing certain actions within our applications, pop-ups may appear asking you to rate the application. The answers are recorded and transmitted together with the previously assigned anonymous, unique identification number ("Unique ID").

This procedure ensures that the feedback is processed without personal identification, thus ensuring complete anonymity. Collecting feedback in this way enables us to work specifically on optimizing our applications and services.

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same. Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

If a user of our software products reports an error, problem, request or suggestion for improvement, a ticket may get created for this in our internal issue tracker. The name, e-mail address and customer number of the customer may be stored together with the ticket in order to be able to make queries about the problem later. The customer data will be deleted 3 years after the ticket has been closed in the system.

We have chosen "Upvoty" as operator for our Feature Voting Platform. Links on our product pages as well as in our main menu lead you directly to the website of the Dutch provider.

For more information on data privacy at Upvoty please visit: https://www.upvoty.com/privacy/

For better scheduling during our discussions to accompany the test phase, we use the external scheduling tool Microsoft Bookings. The privacy policy of Microsoft apply here.

As part of the provision of our chatbot service on the JAM Software GmbH website, the text entered by the user is transmitted to OpenAI, LLC, based in San Francisco, California, USA. This data transfer enables us to offer users direct and immediate support without waiting times. The data collected during the interaction with the chatbot is not used by OpenAI for the further training of artificial intelligence systems. However, OpenAI reserves the right to retain the transmitted data for a short period of time for the purpose of checking for any violations of its terms of use.

Users are hereby expressly requested to refrain from entering personal data of any kind. 
No liability is assumed for the statements made by the chatbot and the data entered by the user.

JAM Software has also concluded a data processing agreement with OpenAI for the purpose of data protection, which you can view here: https://openai.com/policies/data-processing-addendum

This privacy policy applies to the following social media presence

• https://twitter.com/jamsoftware
• https://www.linkedin.com/company/jam-software-gmbh/
• https://www.youtube.com/channel/UCd9S6kdHAYQnp22ytzKPy3g
• https://www.instagram.com/jamsoftware/ 

Data processing through social networks

We maintain publicly available profiles in social networks. The individual social networks we use can be found below.

Social networks such as Facebook, Twitter etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g., like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP
address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside your social media presence. If you have an account with the social network, interest-based
advertising can be displayed on any device you are logged in to or have logged in to. Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social
media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

Legal basis

Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g., consent within the meaning of Art. 6 (1) (a) GDPR).

Responsibility and assertion of rights

If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit.

Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

Storage time

Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular, retention periods - remain unaffected. We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g., in their privacy policy, see below).

Your rights

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You also have the right to object, the right to data portability and the right to file a complaint with the responsible regulatory agency. Furthermore, you can request the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.

Individual social networks

Twitter

We use the short message service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

You can customize your Twitter privacy settings in your user account. Click on the following link and log in: https://twitter.com/personalization.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

For details, see the Twitter Privacy Policy: https://twitter.com/privacy.

Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, 4 Grand
Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum,
https://help.instagram.com/519522125107875 and
https://de-de.facebook.com/help/566994660333381.

For details on how they handle your personal information, see the Instagram Privacy Policy:
https://help.instagram.com/519522125107875.

LinkedIn

We have a LinkedIn profile. The provider is the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton
Place, Dublin 2, Ireland.

LinkedIn uses advertising cookies. If you want to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
For details on how they handle your personal information, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in the YouTube privacy policy: https://policies.google.com/privacy?hl=en.

JAM Software uses data protection secure "Shariff" buttons. "Shariff" was developed by specialists from the computer magazine c't to enable more privacy on the net and to replace the usual "share" buttons of social networks. Only when you click on one of the share buttons can personal data be transmitted to the operators of the social network. More information about the Shariff project can be found here.

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. In addition, the country where you are living is required for the content can be tailored to your needs. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

No unsolicited advertising mail will be sent for promoting our services or products. If you only consented to receiving update notifications, JAM Software GmbH will inform you about free updates. You will receive neither additional emails with information about other software products nor the newsletter of JAM Software GmbH. If you register for our newsletter, you consent to receiving the quarterly newsletter and other relevant information and offers from JAM Software GmbH via email. JAM Software will track opening rates (download of embedded pictures) for its own statistical purposes but will not store any personal data.

You can revoke your consent at any time by clicking on the link "Unsubscribe" you find in each email. Alternatively, you can use our contact form for your unsubscribing. Cancelling the newsletters and information emails is free, although fees of your service provider might apply.

Our website uses plug-ins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Although we are using the enhanced data protection mode, if you visit one of our pages featuring a YouTube plug-in, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube: https://www.google.de/intl/de/policies/privacy.

Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg. If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

For payment processing, we use the services of Stripe Payments Europe, Ltd. The One Building, 1 Grand Canal Street Lower, Dublin 2, Ireland("Stripe"). In connection with the processing of the payment of the fee, we do not store credit card information. Rather, credit card information or bank account information is routed directly to Stripe. For more information on data processing by Stripe, please see Stripe's privacy policy at stripe.com/en-gb/privacy. The legal basis for the data processing associated with the use of Stripe is Art. 6 (1) lit. b DSGVO.

Stripe collects additional data for its own purposes, such as for abuse prevention and further development of its products, as well as for marketing purposes. This includes in particular technical usage data (IP address, device identifier or information on the operating system).

The data processing by Stripe partly takes place on servers in the USA. In the event that personal data is transferred to the USA, and it must be ensured that an international data transfer is regulated by a data transfer mechanism, we have concluded the EU standard contractual clauses. Stripe has thus committed to ensuring the European data protection principles and the local data protection level also in the context of data processing taking place in the USA.